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Monday, August 31, 2009

Microsoft: Announcing Longer Support Timelines for Key Microsoft Dynamics Service Packs

Microsoft did a new release to PartnerSource, that effective June 22nd 2009, Microsoft will extend support timeline for Dynamics products service packs.

From the statement.:
"Microsoft is extending the service pack support policy for Microsoft Dynamics SL, Microsoft Dynamics GP, Microsoft Dynamics NAV, Microsoft Dynamics AX, and Microsoft Dynamics CRM to 24 months of support for a previous service pack, when a new service pack is released. Previously, when a new service pack was released for these products, Microsoft provided 12 months of support for the previous service pack."

The following is a direct link to find out the details.:
Longer Support Timelines for Key Microsoft Dynamics® Service Packs

This means that Dynamics AX 4.0 SP1, which was no longer support is now being reactivated and will be support until Oct. 13th of this year. This also means that DAX 4.0 SP2 will now be supported 24 months beyond the next service pack.

This was in response to a lot of customer feedback, for needing more support and giving each service more life to live a fuller cycle.

This can be argued both ways of being positive or not. In the end, this is a heavy customer demand, and after review makes sense to do so.

That's all for now, check back soon!

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