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Friday, February 25, 2011

Update on the Connector for Microsoft Dynamics AX and CRM

This week, Microsoft released a new "out-of-the-box" connector for Microsoft Dynamics AX and Microsoft Dynamics CRM.

I covered this release, in the following blog post.: Out-of-the-box Connector for Dynamics AX and CRM

I had an open question to Microsoft, specifically around how the connrector would, or could be used for developing deeper or vertical specific integrations, or workflows. If the connector would be the base, or if a total custom integration would still have to exists.

I got feedback from Elizabeth Alexander, senior product manager, Microsoft Dynamics ERP, who is involved deeply with the Connector itself. This is the feedback she gave me.:

"Assuming what you’re asking is basically ‘can the connector be extended to cover customizations’, that the short answer is yes. The extent of work required depends on whether it's a case of adding fields to existing maps, creating entirely new maps, or new services need to be enabled in Microsoft Dynamics AX. The connector is a constant, it's the maps and integration components that get extended or created to support additional integration scenarios."

So we have our answer here to this, in that you extend this connector through it's integration components and field maps. This is what I was hoping would be the case, and so this new connector should be considered the base in which more complex workflows and integrations are designed between AX and CRM.

That's all for now, a big thanks to Angie L. for helping me get this answer. She is always so very helpful!

Till next time!

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