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Tuesday, December 11, 2012

RF-SMART Leading the way in Role Based Dynamics User Experiences





One of the things I like to do with my blog from time-to-time, is a spot light or feature post. With that, I virtually sat down with RF-SMART’S own Sherry Paul to pick her brain a bit. My goal with talking with Sherry was to find out, what RF-SMART was doing, to help enable Role Based user experiences for Dynamics AX customers. The following is the result of that interview.


Sherry Paul, Business Solutions Advisor – RF-SMART


1.) How does RF-SMART help create a role based, system of engagement for Dynamics AX Customers?

"RF-SMART provides the ability to setup roles for workers so they can clearly see their daily tasks on mobile devices. The worker can clearly determine which tasks need to be performed and in which order. These roles can be setup narrowly for specific business processes or roles can be defined more broadly to be use by managers in the warehouse and manufacturing plant."

2.) What are some of the unique workflows that RF-SMART helps enable "RF-SMART customers mobilize their workers to do important tasks such as receiving incoming goods, inventory management, recording progress for production order operation and completing product which can be paperless picked with RF-SMART.



RF-SMART provides dashboards, designed with modern tablets and smartphones in mind. The dashboards allow managers, regardless of where they are, to take action on current picking activity in their warehouse.



With the RF-SMART Production Activity billboard, plant production can be monitored at a glance while being displayed on a large monitor, potentially hanging on a wall in the production area."




3.) For these workflow's, what kind of ROI, with time saving, and efficient processes do customer's see when making the choice of RF-SMART?

"When choosing RF-SMART, customers will have increased visibility and tighter control, measurable gains and easy ownership. Having visibility into their inventory levels, picking, people/activity, deliveries and much more, this therefore enables them to reduce physical inventory counts, labor costs and provides them with superior operational and financial performance. Some examples of our customer successes’ include:

• Automated process for receiving and transfers has reduced CMC’s manual inventory movement processes by 97 percent - saving CMC 173 labor hours per month!

• Physical inventory counts have dropped from twice a year to once a year and only half the amount of staff is needed!

• Increased receiving accuracy to 99.97%"


4.) Looking into the future, what can you tell the readers about exciting, upcoming offers that will continue to make RF-SMART a great value add for Microsoft Dynamics AX customers?

"It’s an exciting time for the RF-SMART team. We’re wrapping up our best year ever and 2013 looks even brighter.

From a product perspective, we’re going well beyond supporting core AX 2012 functionality while, true to our mantra, make it easier and easier for people to manage and execute critical inventory functions throughout the warehouse, shop floor and retail store. That’s really what we do: make inventory execution easy by delivering the right information, at the right time, on the right device to prompt the right action.

What helps us identify new functional opportunities is our unique level of industry and Dynamics AX experience. Our people are the best at developing easy-to-use software that solves real problems by taking into account AX, business requirements, mobile UI capabilities and knowledge of how people actually work. As a result, RF-SMART helps companies be more efficient and responsive by helping their people do their jobs better.

Looking forward to 2013!"


I would like to thank Sherry for taking the time to answer’s my questions. One of the major focuses of mine is around Role Based user experiences, specifically in how that can foster the creation of a System of Engagement for Dynamics AX Customers. I know RF-SMART, a sponsor of this blog, is doing the right things focusing their efforts on this goal as well!

To find out more, visit the following resource, fill out the form and download RF-SMART’S AX 2012 Role Base Brochure.

Till next time!

About Sherry Paul: “I have been working with ERP software for my entire career which started in 1984. Spanning my career I have worked with many manufacturing companies to implement ERP and Mobile application, for their discreet, process and lean manufacturing environments. An MBA and years of experience in the industry enable me to offer unique solutions to help clients develop best in class business processes for their organization.”


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